is a member of the TICKETS TM, LLC company and the Tickets Travel Network holding, one of the leading and dinamically growing online travel agencies in the World The holding owns one of the largest portfolios of travel services among online travel agencies. The list of such services includes flight tickets, hotels, train and bus tickets, insurance, transfers, car hire, city breaks, concert and other tickets. The company’s foundation was laid in 2009 with the launch of the online travel agency Tickets.UA in Ukraine. Now, the TICKETS is operating in 13 countries, has eight offices, and offers travel services under the two brands – TICKETS and KissAndFly. The company’s headquarters are in Vienna, Austria.

The TICKETS company is represented in Ukraine – Russia – Poland – Moldova – Kazakhstan – Azerbaijan – Estonia – Belarus – Turkey – Romania – Germany – Austria – the U.S. – All sites of the holding were developed at its own Research and Development Center located in Lviv, Ukraine.

Technological support and service development are carried out by a team which consists of more than 200 engineers and managers. Customer support in all markets is performed 24/7 by the holding’s multilingual contact center.

Our mission

Help our client choose all travel ingredients to the best, offer an opportunity to choose from a maximum number of providers, give a transparent price comparison and the best service available to everyone, with care about and support of the user at every stage of travel.


Become a world leader in the online travel market due to expert opinion, every day development, client orientation according to both users and business community, getting into the EMEA top 5.

Our values

  • People, who create what is the best and get what is the best, in a place where it is cool to work, develop, and grow. Clients, who we create the best product for—without them and their recognition our work would be senseless
  • Everything we create for our customers to make their travels more comfortable, budget, and frequent. We take the lead so that our products exceed user’s wishes and expectations
  • Hundreds of airline companies, carriers, and providers, with which we go ahead and drive the world.
  • Our efforts, professionalism, innovative solutions and best technologies—everything is aimed at a result which brings success and profit to the company.


We analyze prices, conduct negotiations with airline companies, search for new partners, find compromises with all market participants which quote ticket prices. We lower the prices on our resource to the best of our ability.


TICKETS is a unique platform which combines distribution systems, business logic, and payment gateways. To comply with the highest standards of client service, we implement innovative technologies. Our own billing solution allows the processing of electronic payments via leading acquiring banks. Such approach reduces financial transaction expenses and increases credit and debit card acceptance.


TICKETS holds the PCI DSS international safety certificate. It guarantees a complete safety of payment card details which are processed during flight ticket reservation on TICKETS websites.


The TICKETS service is accredited by the International Air Transport Association (IATA). Its certificates prove that the agency may sell flight tickets and has all necessary resources for such activity, including competent staff. The activity of the online agency complies with the effective laws of Ukraine.


The holding’s technological partners are leaders of the world travel industry – Sabre, Amadeus, TravelPort, Sirena, ERV, national airlines and railways, and international bus carriers. TICKETS, as well as the other online travel agencies of the Tickets Travel Network holding, is developed in view of the peculiarities of each market. The resource is constantly being enhanced in serving the clients and is expanding its service portfolio. The Research and Development Center welcomes collaboration with strategic partners which specialize in passenger carriage and other travel services, as well as local travel service providers.